Crestwyn Consulting Group

Online Privacy Policy

Last Updated: August 3, 2025

Crestwyn Consulting Group (“Crestwyn,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Online Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.crestwyn.com (“Website”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Introduction

This policy describes what personal data we collect, how we use it, and your rights regarding your personal information.

2. Information We Collect

We collect several types of information in connection with your use of the Website:

• Personal Information You Provide to Us: Name, email address, phone number, company, and any other information you provide when you fill out forms, subscribe to newsletters, request information, or communicate with us.
• Technical Data Collected Automatically: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, pages you visit, time and date of visit, time spent on pages, referring URLs, and clickstream data.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information and enhance your browsing experience. See Section 4 for more details.

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain the Website
• Improve user experience and customize content
• Respond to your inquiries and provide customer service
• Send you marketing communications if you have opted in
• Analyze usage trends and gather demographic information
• Comply with legal obligations

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies such as web beacons and pixel tags. Cookies are small text files stored on your device to recognize your browser and remember certain information.

Types of Cookies We Use:

• Essential Cookies: Necessary for website functionality and cannot be disabled.
• Performance Cookies: Collect information about how visitors use the Website (e.g., Google Analytics).
• Functional Cookies: Remember your preferences and settings to improve your experience.
• Advertising/Targeting Cookies: Used to deliver relevant advertisements (not currently used on our Website).

Managing Cookies: You can set your browser to refuse cookies or alert you when cookies are being sent. However, disabling cookies may impact the functionality of the Website.

5. Third-Party Services

We may use third-party service providers to assist with Website analytics, hosting, email delivery, and marketing. These providers may collect personal information as necessary to perform their functions.

Examples include:

• Google Analytics for website traffic analysis
• Email marketing platforms for newsletter delivery
• Payment processors if you engage in transactions through the Website

Our Website may contain links to external sites or embedded content (e.g., videos, social media feeds). We are not responsible for the privacy practices of these third parties.

6. Legal Bases for Processing (Where Applicable)

For visitors from jurisdictions with data protection laws such as the EU GDPR or California CCPA, the legal bases for processing your data include:

• Your consent (when you opt in to marketing communications)
• Performance of a contract (e.g., fulfilling a service request)
• Legitimate interests (e.g., improving Website functionality)

7. Your Privacy Rights and Choices

Depending on your jurisdiction, you may have rights including:

• Accessing the personal information we hold about you
• Correcting inaccurate or incomplete information
• Requesting deletion of your personal data
• Objecting to or restricting certain processing of your data
• Withdrawing consent where applicable
• Opting out of marketing communications

To exercise your rights, please contact us at hello@crestwyn.com.

8. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure.

10. International Data Transfers

If you are located outside the United States, please be aware that information collected through the Website may be transferred to, stored, and processed in the United States.

11. Children’s Privacy

Our Website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Online Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

13. Contact Us